My Scugog Connected 311 Portal Tutorials

A Customer Portal has been implemented to make the submission of various inquiries quicker and easier, saving time and effort for both the public and staff. Benefits include proactive communication, file management, and paperless, 24/7 access – even onsite!

The portal will be more proactive, customer-centric approach to customer service on a digital platform. End users such as residents can easily check the status of their inquiry on this platform as well as follow up to the correct contact in this digital space.

Phase one has been implemented and additional phases with new features will be added on over the next two years.

Tutorials

How to Create an Account on My Scugog Connected